Legal

Privacy Policy

Your privacy is important to us. This policy explains how we handle your information.

Effective Date: 20 May 2026  |  Applies to: theaggregators.com.au

1. About This Policy

The Aggregators Pty Ltd ("The Aggregators", "we", "us" or "our") is committed to protecting the privacy of individuals who interact with our website and platform ("Platform").

This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Platform.

2. What Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Full name and contact details (email address, phone number)
  • Professional role or business name (e.g. Buyers Agent, Financial Planner, Accountant)
  • Property enquiry details and messages submitted via our contact or enquiry forms
  • Correspondence you send to us by email or through the Platform

Information collected automatically

  • IP address, browser type, device type and operating system
  • Pages visited, time spent on the Platform and referring URLs
  • Cookie and tracking data (see Section 7)

We do not collect sensitive information (such as health, financial account, or government identity information) unless you specifically provide it in a message and it is reasonably necessary for the purpose.

3. How We Use Your Information

We use the personal information we collect to:

  • Respond to enquiries about properties listed on our Platform
  • Connect you with the relevant property developer, builder or project manager
  • Improve the functionality and content of our Platform
  • Send you relevant property updates, market information and platform communications (where you have consented or it is otherwise permitted)
  • Comply with our legal obligations
  • Prevent fraud and maintain the security of the Platform

We will not use your personal information for any purpose that is not related to the above without your consent.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Property developers, builders and project managers — when you submit an enquiry about a specific property listing, your contact details and enquiry message are shared with the relevant party so they can respond directly
  • Service providers — third-party technology and hosting providers who assist us in operating the Platform (including email delivery, web hosting and analytics services), subject to confidentiality obligations
  • Regulatory or legal authorities — where required by law, court order or to protect the rights and safety of others

We do not sell, rent or trade your personal information to third parties for marketing purposes.

5. Overseas Disclosure

Some of our service providers (such as cloud hosting or analytics platforms) may process or store data outside Australia. Where this occurs, we take reasonable steps to ensure those providers are bound by privacy obligations consistent with the Australian Privacy Principles.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These measures include secure hosting infrastructure, encrypted data transmission (HTTPS) and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Cookies & Tracking

Our Platform uses cookies and similar tracking technologies to enhance user experience and collect analytics data. Cookies are small text files stored on your device.

We use cookies for:

  • Analytics (understanding how visitors use the Platform)
  • Remembering user preferences and filter settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of the Platform may not function properly.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Correct personal information that is inaccurate, out of date, incomplete or misleading
  • Opt out of direct marketing communications at any time
  • Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have not handled your personal information in accordance with the APPs

To exercise any of these rights, please contact us using the details in Section 10. We will respond to access and correction requests within 30 days.

9. Retention of Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.

10. Contact Us

If you have questions, concerns or complaints about this Privacy Policy or the way we handle your personal information, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of the Platform after changes are posted constitutes your acceptance of the revised policy.